. Nature of Services
- All services provided by OnyaTV.shop are digital services (SEO optimization, reports, consultations).
- No physical products are shipped, and therefore no physical returns are possible.
2. Refund Policy
- Since services are digital and begin immediately after payment and receipt of client information, refunds are not available once work has started.
- If the service has not yet started, you may request a cancellation and full refund within 48 hours of payment.
3. Service Guarantee
- If we are unable to deliver the service as described in the package, you are entitled to a full refund.
- We do not guarantee specific outcomes (e.g., #1 ranking on Google) but we commit to applying best SEO practices.
4. Refund Method
- Approved refunds will be processed via the same payment method used (e.g., PayPal or credit card).
- Refund processing may take 5 to 10 business days depending on your bank or payment provider.
5. Contact Us
For any questions regarding this Refund Policy, please contact us at:
📧 contact@onyatv.shop